FAQs

Hi There,
If we have not meet your questions & anwsers please write to support@mytravaly.com.

Go to: MyTravaly.com to search the hotels or vacation homes. Input your quires to MyTravaly's Metasearch Engine. Like “Location”, “Arrival date”, “Departure date”, “Adults" "Rooms" and Children”, then press the Search Button. Our Metasearch engine will reslut Hotels or vacation homes from verified hotel owners or online travel agents. You may now preview all the details of Property, Reviews, Price & comparation of price. Select and proceed to make a reservation.

When you have search-results the list of “Hotels” or “Vacation Homes” look at all the features of Hotels/Vacation Homes, Rooms, reviews, Locality, price & deal from differnt Online Travel Agent (OTA). Hit to "Book Now" in property which is your preference, pocket friendly, and epic stay. It will take you to single view page where you need to select rooms then hit to "Book Now". You will direct to Reservation page, update the information of primary guest, then click to "Confirm Booking" and "Pay now".

In the process of check out, after filing reservation form, once you "confirm Booking" you will be asked to make payment via Direct Bank Transfer or Online Banking, Debit/Credit card, wallet payment etc. You may choice your convenient payment options.

Yeah, your reservation is confirmed. There is no need to contact with Hotel/Vacation Home. If any changes, we will assist you.

Ohh dear, such a bad idea! Is there something went wrong? Maybe! We can understand that you may come across some emergencies, due to that, you wanted to cancel the reservation. We have given you the control to manage reservations into user dashboard; Login or use mobile app. You may cancel or modify the reservation. Cancellation policy is varied from hotel to hotel, please read Hotel Cancellation policy before cancelling reservation. If you can change your mind not to cancel, you may prefer to modify the reservation.

Most of the Hotels/vacation homes offer free cancellation and 100% refund. We maintain a money protection policy to secure your money.

We request you to check our URL in your browser, it has a lock icon or a green bar like this secure https://mytravaly.com. We have TrustLogo.It is secured by SSL certificate; encrypted connection and establish trust. We assure you, your transaction will be safe. If you find in our URL do not have lock icon or green bar, then please do not engage any kind of transaction.

Yeah! It is safe. Your personal data only have access to You, Me (MyTravaly) and respective Hotel/Vacation Homes. We do not have any third party or we do not disclose any information. Please refer to this section to Terms and conditions and Privacy Policy.

If you’re a property owner looking to list down your property on MyTravaly.com, please visit to Add Property. Please do the registration and wait for our response or try to login after some time.

We do have specifications about listing a property, these are HOTEL, RESORTS, HOLIDAY-HOMES, APARTMENT, GUEST-HOUSE, BED & BREAKFAST, COTTAGE, HOSTEL, & CO-LIVING.

A booking confirmation link will be sent to the register email id & it is also available in the dashboard of PMS in "pending booking". All you need to do is to confirm the booking, you can manage Guests profile from PMS like Guest-Registration, add extra services, restaurant bills, record payment, room assign, & invoice printing.

Once guests check-out, Tab to Account section A button named "Raise Invoice" will be available in the "Invoice" table. Just hit to the button, & submit, Payments will be transferred to your designated bank account in 3 to 5 business days.

We do not charge any commission direct from Hotel owner. A transaction fees will be duducted to transfer payment in designated bank accounts, 5% is applicable for India, & 7% to 10% is applicable for others countries. MyTravaly.com's payment module works based on SAAS (software as a services), pay for what services you are using as in monthly, quarterly, half-yearly or yearly. If you want to boost booking, you may use our "PPC module" & "campaign". Our services & efforts are meant for your convenient, saving and business growth.

It is simple takes less than 10 minutes. At first, you need to register an email id, where you would like to receive all your booking & payment information. Register your email id Sign-up Now wait for our response or try to login after some time.

We do have a knowledge-base & documentation, visit to learn more. Knowledge-Base