Pacific Coastal Airlines Name Change Policy 2026: Fees, Typo Fixes & Transfer Rules

A misspelled name on your airline ticket can mean denied boarding at the airport. Pacific Coastal Airlines has clear policies for name corrections and ticket transfers—but they vary significantly by fare type. Understanding the difference between a minor typo fix and a full ticket transfer can save you time, money, and stress.

This guide covers everything you need to know about correcting name errors, changing names after marriage, and transferring tickets to another person.

Pacific Coastal Airlines Contact Information for Name Changes

If you need help with name corrections or transfers, here are the best ways to contact support:

• Call Centre: +1-833-894-5333 (best for name corrections, transfers, and legal changes)
• Email Support: reserve@pacificcoastal.com (for non-urgent inquiries)
• Refunds Email: refunds@pacificcoastal.com (for credit card and cheque refunds)

Tip: If your name is misspelled, call immediately instead of waiting until the airport.

Name Correction vs Name Change Fee

Pacific Coastal Airlines separates name updates into two categories:

Name Correction (Typo Fix)

This includes minor errors such as:

• Small spelling mistakes
• Missing middle names
• First and last names reversed

For Encore, Classic, and Bravo fares, these corrections are free.

For Basic fares, corrections are generally not allowed.

Name Change (Ticket Transfer)

A name change means transferring the ticket to another person.

• Encore fare: Free transfer
• Classic fare: $52.50 fee
• Bravo fare: $105.00 fee
• Basic fare: Transfers are not permitted

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What Counts as a Correction vs a Change

The following are considered free corrections:

• Missing middle name
• Typo (e.g., “SAR” instead of “SAARY”)
• Swapped first and last names
• Marriage-related name change (with documents)

The following is considered a paid name change:

• Transferring the ticket to another person

Legal Name Corrections (Marriage, Divorce, Court Order)

If your name changed legally, you can update it without paying any fee.

Required Documents:

• Marriage: Marriage certificate + updated ID
• Divorce: Divorce decree + updated ID
• Court order: Legal name change document + updated ID

How to Process:

• Call +1-833-894-5333
• Provide your booking reference
• Explain the reason
• Submit documents via email
• The agent verifies and updates your ticket

Legal changes are treated as corrections, so they are free.

Can You Transfer Your Ticket to Someone Else?

Yes, but only for certain fare types:

• Encore: Allowed (free)
• Classic: Allowed (fee applies)
• Bravo: Allowed (fee applies)
• Basic: Not allowed

How to Transfer a Ticket:

• Call customer support
• Share booking details
• Provide new passenger name
• Pay fee if required
• Ticket will be reissued

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Why You Must Contact the Official Call Centre

Only the official airline support can:

• Verify passenger identity
• Apply correct fees
• Review legal documents
• Reissue tickets

Avoid using third-party websites or agents.

24-Hour Grace Period for Name Errors

Pacific Coastal Airlines offers a 24-hour grace period for correcting name errors.

Within this period:

• Corrections are free
• Minor typos and missing names can be fixed

What to Do:

• Call immediately after noticing the error
• Provide correct name as per ID
• Receive updated ticket via email

Basic Fare Restrictions

Basic fares come with strict rules:

• No name corrections allowed
• No ticket transfers
• No changes at the airport

Possible Exceptions:

• Minor typo within 24 hours
• Legal name change (case-by-case)

If your name does not match your ID, you may be denied boarding.

How to Fix a Misspelled Name

Follow these steps:

1. Call +1-833-894-5333 immediately
2. Provide your booking reference
3. Explain the error
4. Give the correct spelling
5. Agent updates your ticket
6. Receive corrected ticket via email

When Corrections Are Free

• Within 24 hours of booking
• Minor spelling errors
• Missing middle name
• Name reversed
• Legal name changes

When Fees Apply

• Transferring ticket to another person
• Major name changes

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Marriage Name Change Policy

Pacific Coastal allows name updates after marriage.

Requirements:

• Marriage certificate
• Updated government ID

Process:

• Call support
• Submit documents
• Get corrected ticket

No fee is charged for marriage-related changes.

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Why Name Edit Option is Greyed Out

You may not be able to edit your name online due to:

• Security restrictions
• Fare limitations
• Close departure time
• Third-party bookings

Solution: Call customer support directly.

Fare Comparison (Simple Explanation)

• Encore: Best flexibility (free corrections and transfers)
• Classic: Paid transfers, free corrections
• Bravo: Higher transfer fees, free corrections
• Basic: No flexibility

Missing Middle Name on Ticket

A missing middle name is common.

Risk Level:

• Domestic flights: Low risk
• International flights: Medium risk
• Mismatch with ID: High risk

Fix:

Call support and add your middle name. This is free.

Customer Service Number for Name Fixes

Call +1-833-894-5333 for:

• Misspelled names
• Missing middle names
• Marriage updates
• Ticket transfers
• Online edit issues

Keep Ready:

• Booking reference
• Current passenger name
• Correct name (as per ID)
• Documents (if required)

Conclusion

A name error on your ticket may seem small, but it can lead to serious travel issues. The good news is that most corrections are simple and free if handled quickly. Always double-check your ticket details and contact the airline immediately if you notice any mistake. Acting fast can save you from unnecessary stress and ensure a smooth travel experience.