Use of Salesforce in medical sector.

USE OF SALESFORCE IN MEDICAL SECTOR

Salesforce is widely used in the medical sector to enhance patient care, streamline operations, and improve communication among healthcare providers. Here are some key use cases:

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1. Patient Relationship Management (PRM)

360-degree patient view: Stores medical history, appointments, treatment plans, and interactions in one platform.

Personalized care plans: Uses AI to recommend tailored treatment and follow-up schedules.

Automated appointment scheduling: Reduces no-shows and improves patient engagement.

2. Telehealth & Virtual Care

Secure patient communication: Supports HIPAA-compliant messaging, video calls, and chatbots.

Remote monitoring: Integrates with IoT devices to track vitals and alert physicians.

E-prescriptions: Allows seamless prescription management.

3. Medical Data Management

Electronic Health Record (EHR) integration: Connects with EHR/EMR systems for real-time patient updates.

AI-driven insights: Uses predictive analytics to identify health trends and risks.

Secure data storage: Ensures compliance with regulations like HIPAA, GDPR.

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